During my past work experience I had been working in job positions as Technical Support Executive, Front Line Agent, Technical Support Executive, Image Processor, Team Member. My previous job responsibilities include to Analyze issues and help customers’ troubleshoot their Internet connections (Lan, Voip, Broadband, DSL) over the phone, Set up service and ensure that highest quality service is provided, Educating customers about various Internet packages and solutions and ensuring that our current customers are happy with our products and services. Support American customers in troubleshooting Hp Desktops and Laptops, Inquire, analyze and provide the finest possible support over the phone, Troubleshoot Operating systems, virus, backups, updates, Hardware, Software and Internet issues and all other aspects related to Hp desktops and Laptops, Meet monthly Hp product sales target, Try to sort out issues in the shortest possible time to reduce the call stack. Support customers with issues related to Hp printers through online chat, Issues related to printer setup, hardware, cartridges, ink, warranty, and replacement, Setup on site service or through mail. Worked on a four month contract basis for Lower Hutt city council project, Classify and edit images from scanned blue prints, Enter data from the images into custom software provided. I am currently based in North shore in Auckland. I am an Indian national. I was working at Pizza Hut., as a Team member. Manager at my most recent employer are listed in my CV as my referees. Academically, I have completed my Bachelor of Technology (Instrumentation & Control) from JNTU Hyderabad